Privacy Policy
Last updated: February 2026
Overview
Calanio ("we", "us", "our") operates an AI-powered document generation platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service at calanio.com and related applications.
By using Calanio, you agree to the collection and use of information as described in this policy.
Information we collect
Account information
When you register, we collect your email address and a password (stored as a cryptographic hash — never in plain text). We may also collect a display name if you choose to provide one.
Conversation and workspace data
We store the content of your AI conversations and the documents you generate within Calanio workspaces. This data is necessary to provide the core service, including multi-session continuity (picking up where you left off).
Usage data
We collect standard technical information such as IP addresses, browser type, pages visited, and session duration to monitor service health and improve the product.
How we use your information
Providing the service
Your conversation data is sent to Anthropic's Claude API to generate AI responses. This is the core mechanism of the product. By using Calanio, you consent to your conversation content being processed by Anthropic's systems under their Privacy Policy and API usage policies.
Improving the product
We use aggregated, anonymized usage data to understand how people use Calanio and to prioritize improvements. We do not use individual conversation content to train AI models.
Communications
We may send transactional emails (account confirmation, password reset) and, with your consent, product updates. You can unsubscribe from marketing communications at any time.
Third-party services
Calanio relies on the following third-party services:
- Anthropic — AI model provider. Your conversation content is processed by Anthropic's Claude API. See Anthropic's Privacy Policy.
- Google Analytics (GA4) — Anonymous usage analytics. You can opt out via your browser's cookie settings or by declining our cookie consent banner.
We do not sell your personal data to any third parties, and we do not share your conversation content with third parties other than Anthropic for the purpose of providing the service.
Data retention
We retain your account and workspace data for as long as your account is active. If you delete your account, your personal data and conversation history will be deleted within 30 days, except where we are required to retain it for legal or compliance reasons.
Data security
We use industry-standard security measures including encryption in transit (TLS) and at rest. Access to production data is restricted to authorized personnel only. While we take security seriously, no system is perfectly secure — please use a strong, unique password for your account.
Your rights (GDPR)
If you are in the European Economic Area, you have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing for direct marketing or legitimate interests
To exercise any of these rights, contact us at the address below. We will respond within 30 days.
Cookies
We use the following types of cookies:
- Strictly necessary — session tokens and authentication state. Required for the service to function.
- Analytics — Google Analytics cookies to understand usage patterns. Only set after you accept via our cookie consent banner.
Children's privacy
Calanio is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. The "last updated" date at the top of this page will always reflect the current version.
Contact
For privacy-related questions or to exercise your rights, contact us at privacy@calanio.com.